The 24/7 toll free live tech support is fantastic. The technician went abive and beyond the call of duty in my case. I had much trouble in trying to remove my previous internet provider and almost thought that I had destroyed my computer. But through the tech support was able to get up and running again. He was kind, patient and considerate in spite of my computer ineptness. <p align="right"><b>By anonymous 12 5, 2001</b></p>